Our wonderful dispatcher of the dark, Melissa, agreed to grant me an interview this week. Melissa normally works the overnight shift as a dispatcher and she does a phenomenal job. Enjoy reading her answers!
What would you say is your favorite thing about being a dispatcher with LDW Group?
My absolute favorite thing is talking to people from all over the world.
How long have you been a dispatcher? How did you get started?
I’ve been a dispatcher for about 4 and a half years. I blame Ryan and Ally for inflicting me on you fine people. They were short staffed, and I was more then happy to jump in and help.
Can you tell us an experience that you’ve had while dispatching that was particularly gratifying?
I can’t think of any single experience that stands out, but when the customers call back I always love hearing about how much they enjoyed a recommendation I’ve made.
Do you have a philosophy about your job? If so, what is it?
Always be polite. Everyone needs an outlet and nobody should be judged for it.
For those that don’t know exactly what you do, can you explain it to us?
Process billing, and recommend the Mistress of their dreams.
We all know that being a dispatcher with LDW Group can be fun sometimes. Tell us about a particularly fun or funny time you’ve had while dispatching.
Setting up Pass the Penis calls is a lot of fun! Just saying it is fun.
What one thing comes to mind that comes “Free” in your life that you appreciate the most?
If you were making a list of the five things (NOT people) that make you happiest in life, what five things would you write down?
2. Hot summer nights
3. Fast Rides
5. My Pets
What is your favorite saying or quotation?
How’s it? (It’s a Hawaiian thing)
If you could have any book instantly memorized from cover to cover, which book would you choose?
Anything by Patricia Cornwell
What would you say is your one guilty pleasure in life that most people don’t know about you?
Reality TV (i.e) Honey Boo Boo
Are you passionate about something? What is it? Can you tell us about any current personal projects you are working on? Do you have any special interests, volunteer projects, pet projects, hobbies, etc.
you’d like to tell us about? For instance, what do you like to do in your spare time?
I’m passionate about health, supporting our troops, I’m a proud Air Force Mom. As far as spare time goes? I’m married to Empress Ryan, I have no spare time.
Is there anything you’d like to share about yourself that we haven’t talked about tonight?
I’ve enjoyed the opportunity I’ve had working for LDW. Everyday is an adventure, it’s always challenging and I’ve never once been bored. I look forward to chatting with the customers both new and old.
Thanks for taking the time to answer our questions, Melissa!